Returns AndExchanges

Merjan will accept returns for items purchased within 21 days except on final sale items. For online purchases, returns within 21 days of delivery date are eligible for a refund minus a $7 return shipping fee.

All returns must meet the following criteria: unworn, unwashed, all tags must be attached, any accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears. All original packaging and hangers must also be included in the return. Please note that shipping charges are non-refundable.

You can start a return for an online purchase by emailing us with your order number and reason for the return. We will email you a shipping label to print at home and you can send back the return via your closest FedEx facility.

Once we receive your return shipment we will inspect and process it. Please note that refunds can take up to 15-30 business days to show on your account due to varying processing times between payment providers.

You will be notified via email once your return has been completed.

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